Purchase Terms & Conditions

Detail the nature of the problem/reason for return.

  • Your Name.

  • Invoice Number.

  • Product Name/Code.

  • Request for Replacement, Exchange or Refund.

  • Items must be returned in original unused, unopened condition, with labels and tags still intact.

  • Due to the fact that Tie Dye bottles are not sealed, we can not accept Tie dye kit returns due to change of mind.

  • For health reasons, we cannot exchange any item that has been used.

  • A Return Authorisation Number is required before returning any goods.

  • Replacement items will not be sent until the returned item is received by Bright Crafts in original condition, with labels and tags still intact.

  • Shipping costs will not be included in any refund.

  • We are unable to take responsibility for loss or damage of goods in transit, any damage in transit is the responsibility of the shipping company.

  • By purchasing an item from Bright Crafts website you are agreeing to these terms and conditions.
Kimberlie Clare-Campbell