Tie Dye Pillow Case

Returns or Refunds

The Bright Crafts family carefully check and package all your items before sending them out. In the unlikely event that a faulty item escapes our attention or you've chosen the wrong product please read through the following:

Reason for Return of items must be lodged within 7 days of receiving your order.

• We request that you contact us via email immediately after receiving your order.
• Please include the following information in your email.
  • Details of the nature of the problem/reason for return.
  • Your Name.
  • Invoice Number.
  • Product Name/Code.
  • Request for Replacement, Exchange or Refund.
• Items must be returned in original unused, unopened condition, with labels and tags still intact.
• We cannot exchange any item that has been used.
• A Return Authorisation Number is required before returning any goods.
• Replacement items will not be sent until the return item is received by Bright Crafts in original condition, with labels and tags still intact.
• Shipping costs will not be included in any refund.
• We are unable to take responsibility for loss or damage of goods in transit.